Pacific Resort Aitutaki Frequently Asked Questions

Frequently Asked Questions

Getting There and Airport Transfers

How far is Pacific Resort Aitutaki from Aitutaki Airport?
Pacific Resort Aitutaki is approximately a 7-minute drive from Aitutaki Airport.

Does Pacific Resort Aitutaki offer airport transfers?
Yes. Complimentary shared airport transfers between Aitutaki Airport and the resort are provided for all Pacific Resort Aitutaki guests. Please provide your flight number and arrival time in advance.

How do I get from Aitutaki Airport to Pacific Resort Aitutaki?
Our Concierge will meet arriving resort guests at Aitutaki Airport for the short transfer to Pacific Resort Aitutaki.

How do I get from Rarotonga to Aitutaki?
Air Rarotonga operates regular flights between Rarotonga and Aitutaki. Flight time is approximately 50 minutes. Flights can be booked directly with Air Rarotonga.

 

Booking and Accommodation

How do I book Pacific Resort Aitutaki?
You can book directly through our website or contact Central Reservations at reservations@pacificresort.com or +682 28140.

What time is check-in and check-out at Pacific Resort Aitutaki?
Check-in is from 2pm and check-out is by 10am.

Can I request early check-in or late check-out at Pacific Resort Aitutaki?
Early check-in and late check-out are subject to availability and may incur a fee. To guarantee access outside standard hours, we recommend booking an additional night.

Can Pacific Resort Aitutaki store my luggage?
Yes. Guest Services can store your luggage before check-in or after check-out. Registered guests may continue to use resort facilities until departure.

Can I request a specific room number or location at Pacific Resort Aitutaki?
We can note preferred room numbers or locations, but they cannot be guaranteed and remain subject to availability at check-in.

 

Rooms and Facilities

Are kayaks provided at Pacific Resort Aitutaki?
Complimentary kayaks are available for resort guests.

Does Pacific Resort Aitutaki have a gym?
Pacific Resort Aitutaki does not have a gym or fitness centre on site. Our team can provide information about local gyms.

Can beds at Pacific Resort Aitutaki be configured as twins?
Selected room categories can be configured with twin beds. Please ask our Reservations Team about suitable room types when booking.

Is Pacific Resort Aitutaki suitable for guests with mobility needs?
Pacific Resort Aitutaki does not have dedicated accessible rooms or purpose-built accessible facilities. Some areas include steps or uneven surfaces. Please tell us about your mobility requirements before booking so we can advise you.

Does Pacific Resort Aitutaki offer day passes?
No. The pool and resort facilities are reserved for registered in-house guests. Non-guests are welcome to dine at the resort restaurants, subject to availability.

Do rooms at Pacific Resort Aitutaki have bathtubs?
No. Rooms and villas have walk-in showers rather than bathtubs.

Do rooms at Pacific Resort Aitutaki have coffee machines?
Yes. A Nespresso coffee machine is provided in each room and villa.

Can I drink the tap water at Pacific Resort Aitutaki?
We recommend drinking the filtered water provided in your room rather than tap water. Tap water is suitable for showering and brushing your teeth.

 

Dining

Do I need a restaurant reservation if I am staying at Pacific Resort Aitutaki?
We will always cater for our resident guests. However, we recommend booking to secure your preferred mealtime, especially during peak periods and over Christmas and New Year.

Can non-guests dine at Pacific Resort Aitutaki?
Yes. Non-resident guests are welcome to dine at the resort, subject to availability. We recommend booking breakfast, lunch and dinner in advance.

Does Pacific Resort Aitutaki cater for dietary requirements and allergies?
We can accommodate many dietary requirements. Please tell us about any dietary requirements or allergies when booking so our kitchen can advise and prepare accordingly.

Is Pacific Resort Aitutaki open for dining on Christmas Day and New Year’s Eve?
Yes. The restaurants remain open throughout the festive season and continue to offer their normal à la carte dining experience.

 

Spa and Wellness

Does Pacific Resort Aitutaki have a spa?
Yes. Tiare Spa at Pacific Resort Aitutaki offers massage and beauty treatments. The current treatment menu and prices are available on our website.

Can non-guests book treatments at Tiare Spa?
Yes. Non-guests are welcome to book spa treatments, subject to availability. Advance bookings are essential.

Does Tiare Spa offer couples treatments?
Yes. Couples treatments are available, subject to availability. We recommend booking as early as possible.

 

General

Is Wi-Fi free at Pacific Resort Aitutaki?
Yes, all registered guests at Pacific Resort Aitutaki receive complimentary unlimited Wi-Fi.

Can children stay at Pacific Resort Aitutaki?
Pacific Resort Aitutaki welcomes guests aged 12 years and over.

Are bicycles available at Pacific Resort Aitutaki?
Yes. Bicycles are available for resort guests to use during their stay.

Can I hire a car at Pacific Resort Aitutaki?
Yes. Cars are available for hire through Rino’s Rentals, located at the resort.

Can I store luggage before check-in or after check-out?
Yes. We are happy to store your luggage before check-in or after check-out so you can continue to enjoy the resort or explore the island.

Is there a power point near the bed for a CPAP machine or medical equipment?
Yes. Rooms have power points accessible from the bed area. If you have specific equipment or placement requirements, please let us know before arrival.

I left something behind at the resort. How can I get it back?
Please contact us with your room number, stay dates and a description of the item. We will do our best to locate it and arrange return. Postage costs may apply.

 

Explore our special offers at Pacific Resort Aitutaki

Visit Cook Islands Tourism for more information on entry requirements

 

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